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Reach out at info@root-footwear.com
Prefer to email us directly?
V4 Global Brands LTD
RM 509, 5/F THE CLOUD 111 TUNG CHAU ST TAI KOK TSUI HONG KONG
+1 310-340-0308 info@root-footwear.com
Our customer service is available Monday through Friday from 8:30am EST to 5:30pm EST
At Root, we prioritise a healthier foot environment. Our footwear encourages the natural alignment of your feet, preventing and reducing foot pain and deformities. When you choose Hike, you are making a lifelong commitment to the well-being of your feet!
Our customer service is available Monday through Friday from 8:30am EST to 5:30pm EST